Shipping Policy

Contents

• Delivery Locations
• Delivery Times
• Carriers
• Order Tracking
• Shipping/Delivery Charges and Customs
• Free Shipping/Delivery
• Back Orders

1. Delivery Locations

We are only able to deliver to addresses within the United Kingdom. We do not dispatch goods to addresses outside the United Kingdom, Isle of Wight, The Isle of Man, parts of Scotland, Northern Ireland and the Channel Isles.

We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.

2. Delivery Times

All orders which are in stock we will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

If you have ordered more than one product and they have different delivery times, we may decide to split your order into separate product(s) deliveries (with no extra charge to you). This will ensure that you receive your paid product(s) at the earliest time.

Risk of damage to or loss of the goods passes at the time of delivery to you. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.

3. Carriers

We use the following carriers to ship/deliver our orders:

4. Order Tracking

If a tracking number is provided by one of our shipping carriers, we will update your order with the tracking information.

5. Shipping/Delivery Charges and Customs

The rate charged for the shipping/delivery of your order is based on the weight and or, size of your product(s), handling/packaging and your location.

You can view/select your shipping/delivery charge in the "view basket" section of the website.

5.1. Your shipping charge is automatically calculated and is added to the total number of products purchased. We have designed our website to ensure that you are fully informed of your shipping/delivery charges at all times. If you do not wish to accept the shipping/delivery charges you may cancel your order (at any time) during the ordering payment procedure.

5.2. The payment of HM Revenue and Customs duties on a product(s) which is Shipped/Delivered directly to you, the customer, from one of our Partner Company's Warehouses abroad is the sole responsibility of you the purchaser of that product(s). We may, at our own discretion, include the payment of HM Revenue and Customs duties on a product(s) in the Shipping/Delivery fees. This will be clearly displayed on the selected product(s) and in "view basket".

5.3. When ordering goods from Shop4Life.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information associated with Importing.

Additionally, please note that when ordering from Shop4Life.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared.

We would like our customers to be aware that cross border deliveries are subject to opening and inspection by Customs authorities.

5.4. For delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches the destination country when ordering goods from Shop4Life.co.uk. Customs policies vary widely from country to country, so you should contact your local customs office for further information on any charges prior to ordering your goods on our website. Additionally, please note that when ordering from Shop4Life.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country from which you are receiving the goods.

6. Free Shipping/Delivery

We will occasionally offer "free shipping/delivery" on a selected product(s) at our own discretion. We reserve the right to stop our "free shipping/delivery" on any selected product(s) at any time and without notice.

7. Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will then ship you the rest of your order. You will not be charged any additional shipping and handling charges for the second shipment.