Payment Policy

Contents

• Pricing and Payment
• Accepted Methods of Payment
• Payment Card Charges
• Refunding of Money

1. Pricing and Payment

Prices throughout the website are quoted in Pounds Sterling and payment can only be accepted in Pounds Sterling.

Prices include VAT at the UK rate of 15%.

Shipping and handling/delivery (P&P) charges are automatically calculated and added to the total price of your goods. These charges are clearly displayed in "view basket" and "checkout" so that you are always aware of these costs. Occasionally, we will offer "free shipping/delivery" on selected products. Any "free shipping/delivery" offer will be clearly displayed on the selected product(s) and in "view basket".

The payment of HM Revenue and Customs duties on a product(s) which is Shipped/Delivered directly to you, the customer, from one of our Partner Company's Warehouses abroad is the sole responsibility of you the purchaser of that product(s). We may, at our own discretion, include the payment of HM Revenue and Customs duties on a product(s) in the Shipping/Delivery fees. This will be clearly displayed on the selected product(s) and in "view basket".

While we make every effort to ensure that the goods shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case.

If goods you have ordered are unavailable, you will be notified as soon as possible.

2. Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express)
Debit Card (Visa Delta, Electron, Maestro, Solo)

Please Note:

Shop4Life does not hold, or record, any of its customer's payment card details on our website, or on any of our computer systems.

All of our customer's payment card details are encrypted for security by Protx www.protx.com (Payment Service Provider). Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that you, our Shop4Life customer's payment card details remain secure throughout the payment transaction process.

3. Payment Card Charges

Your payment card will be debited for your order on the day we despatch your goods.

4. Refunding of money

If we are not able to fulfil your order for any reason your payment card will be refunded.

Although debits are a rapid transaction by Payment Service Providers (PSP), please allow up to 30 days for your account to be credited. This is due to the process of PSP refunding procedures and not any delay on our part.